IT Support and Training professionals at your fingertips and on your terms.
Labour Contracts
Small Business package 1 Year agreement
Single server and associated network equipment phone and onsite maintenance.
Next day guaranteed onsite response time.
4 Working hours guaranteed phone response time.
$3300.00/year during normal working hrs / subject to site inspection. After hrs support $110.00 /hr
Corporate package 1 Year agreement
1 to 3 servers and associated network equipment, phone and onsite maintenance,1 Year agreement period.
Same working day guaranteed onsite response time.
2 Working hours guaranteed phone response time.
$7700.00/year during normal working hrs/ subject to site inspection
After hrs support $185.00 /hr
Single Computer Hardware Service & Maintenance - 1 Year agreement
$440.00/year Onsite labour during normal working hrs /10 hrs per year max/additional hrs @$55.00 hr
Single Computer Hardware Service & Maintenance - no agreement
Onsite Labour -$66.00/hr during normal working hours/Max $210.00 per incident
Seniors Rates for onsite software and hardware labour $33.00/hr Max $100.00 per incident
Firewall and Security Audits
Firewall installations involving all leading vendor products. Comprehensive security policy management and network-wide implementation.
Professional Internet and intranet security implementations involving all leading vendor products
External and Internet security auditing and penetration testing
Operating system hardening and security hot-fixing
$1100.00 / includes written report & recommendations
Disaster Data Recovery and Management
$220.00 / In shop 2 day Data Recovery & backup to DVD or External device
Major data recovery Minimum Charge $22.00 No charge estimate is provided before clean room recovery is actioned with your approval - Only minimum is charged if no data is recoverable.